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Free delivery in France above 150€TTC

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Free delivery in France above 150€TTC

TERMS OF SALES

1. Designation

Hereinafter referred to as "the website", the website egoback.fr.
Is hereinafter named "the company", the company EGOBACK

 

2. Availability of products

Products identified as "available" on the website are available in stock. If a product is not available at the time of your consultation of the Internet site, you will be able to be informed by e-mail of its availability by entering your e-mail address in the field proposed for this purpose. If necessary, the website may offer a pre-order for an item out of stock or in the next availability.

 

3. Delivery times

The company undertakes to make deliveries of ordered products as soon as possible. The delivery time takes into account the consideration of the order by the logistics team, the completion of the package and its shipment. Delivery times available on the website depend on carriers selected and may vary depending on the provider chosen by the company or the user in the case of a choice offered on the website at the time of validation of the order. The company can not be held responsible for any unusual delay caused by the carrier.

 

4. Expedition

The shipping costs vary according to the weight and the destination of the package according to the scales of carriers. The company makes every effort to minimize shipping costs and can offer permanent or exceptional free delivery costs and reductions in actual delivery costs. In the latter case, the mention "participation in shipping costs" may be displayed.

Deliveries are made to the address indicated in the order form which must be located in one of the countries we deliver.
- We deliver mainly from Monday to Friday.
- We do not deliver to PO boxes.
- Except exception, we deliver against signature.
- You are responsible for the package once the delivery has been made.
- You must inspect the products within a reasonable time after receipt and you are required to accept the product unless you have notified us within 7 days after receipt that the products are refused.
Delivery times are only indicative.

Depending on the country, certain exceptional customs formalities may lead to additional invoicing. the company can not be held responsible for these costs beyond its control.

 

5. Payment

Payments are made by credit card or via specific Internet bank accounts such as Paypal, we accept the following cards: Visa, Carte Bleue, MasterCard. Payments are made through secure systems that use data encryption protocols to encrypt bank data to protect them when transporting them on the network (exchange of information at the time of payment). the website uses independent payment systems that guarantee the security of the transaction. At no time does the company know the bank details of the buyers of the website.
The buyer's account will be debited after validation of the order at the price of the products ordered.
At the request of the buyer, through the consultation of his account or inside the packages, the buyer will have an invoice mentioning taxes relating to its location (VAT for France for example).

 

6. Return of products

Products purchased online from the website, unused and in their original packaging, may be returned for refund within 15 days from the date of delivery without penalty. Returns are free only for bags or if the return is due to a quality problem on our part. For any custom product the company does not accept any returns or exchanges. Return costs are the responsibility of the customer and must be approved in advance by the teams of the company.

Steps of a return:
1. Contact us on the website by sending the reference of your order and the reasons for your return request.
2. After acceptance of your return, send us the relevant products.
3. Within 15 days after receiving your return and subject to the condition of the returned product, the company makes a partial or full refund of the product. Exceptionally, the return may result in the creation of a credit note or a purchase voucher on a next order in addition to or in lieu of a refund.

The company wishes to inform you of additional potential delays between the validation of the refund and the appearance of the corresponding amount in your bank account. In the case of bank movements including changes in currencies and therefore potential foreign exchange costs, the company relies on the euro value of the product concerned by the return and does not bear any exchange costs.

7. Security and confidentiality

The security and confidentiality of your personal data are priorities for us. This is why the website relies on a certificate to encrypt the data exchanged between the website and its users.

The website uses cookie technology to provide you with a better navigation and shopping experience.

In accordance with "Law No. 2004-801 of August 6, 2004, Law on the Protection of Individuals with regard to the Processing of Personal Data and amending Law No. 78-17 of January 6, 1978 relating to data processing , files and liberties ", you have a right to access, modify, rectify and delete personal data about you. To do this, simply make the request by e-mail or by post to the contact information on the website.

In accordance with the European provision for the protection of personal data RGPD, the company makes every effort to best manage the management of personal data of its visitors and customers. You can find more technical details about our privacy policy on the dedicated page available on our website.

 

8. Warranty

All products supplied by the company benefit from the legal guarantee provided for by articles 1641 and following of the French Civil Code. In the event of nonconformity of a product sold, it can be returned to the seller who will take it back, exchange it or refund it according to the conditions and procedures available (cf returns).
All claims, requests for exchange or refund must be made following the recommendations and procedures on the website.

 

9. Prices

For sales in mainland France, the prices listed in the catalog are prices inclusive of VAT, taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services.
The company reserves the right to modify its prices at any time, it being understood however that the price appearing on the site the day of the order will be the only one applicable to the buyer. Prices shown include order processing fees, but not shipping and delivery charges.
In case of order to a country other than metropolitan France you are the importer of the product concerned. For all products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These duties and taxes do not depend on society. They will be at your expense and are your sole responsibility both in terms of declaration and payment to the competent authorities and bodies of your country. Prices are in euros.

 

10. Countries delivered

The company delivers its customers to many countries around the world. If your country does not appear in the countries directly proposed by the website but that our products interest you, we invite you to contact us directly.

 

11. Right to refuse or cancel an order

The company reserves the right to refuse or cancel any order, for any reason, without being held responsible for any damage or expenses for the following reasons:
- the product is not available / in stock (any payment will be refunded);
- bank details are incorrect or unverifiable;
- the order has been detected by our security systems as an unusual order or likely to be a fraudulent act;
- the price of the product was wrong;
- impossibility to deliver the product concerned.

 

12. Evolution of the Sales terms

Given the possible evolution of the website, the legal provisions relating to ecommerce and technological constraints, the present general conditions may be freely modified by the company. The contractual subscription to the general conditions of sale is made at the time of the sale and then automatically takes into account the provisions of these.

 

13. Legal Location

The location of the company prevails and induces the legal location for the settlement of disputes in the commercial court of Niort

Contact information

EGOBACK
2 Grand rue
79700 MAULEON
FRANCE
ecrire@egoback.fr

RCS NIORT 839 271 244

Publication director

Stéphane Brossard

Credits

All rights reserved
Crédits EGOBACK
Crédits AGENCE 71
Crédits AMOMENTI
Crédits SHUTTERSTOCK

Realisation

AGENCE 71
Agence conseil en communication
Editorial, digital, ecommerce, social media

www.agence71.fr

Web hosting

PLANET HOSTER
4416 Louis B. Mayer,
Laval (Québec) H7P 0G1
Canada

TERMS OF USE

1. Designation

Hereinafter referred to as "the website" or "the site", the website egoback.fr.
Is hereinafter named "the company", the company EGOBACK

 

2. Terms of use

This website is subject to French law.
By consulting this website you agree to respect the conditions of use as they are posted on the date of consultation.

 

3. Purpose

This website provides information on the products and services of the company. the company can not guarantee, although it makes the necessary efforts, the perfect update of all the information or news which is diffused on the present site.

 

4. Accessibility

The website is an e-commerce site owned and operated by the company. The website is open to all users of the Internet network in principle accessible 24 / 24h, 7 / 7d, except interruption, scheduled or not, by the company or its providers, for the purposes of maintenance and / or security or case force majeure (as defined below).

The company can not be held responsible for any damage, whatever its nature, resulting from the unavailability of the Site. The company reserves the right to change the website for technical or commercial reasons. When these modifications do not alter the conditions of the supply of the services, in a substantial and negative way, the Customer can be informed of the modifications made, but its acceptance is not solicited.

In addition, the website is developed in such a way as to provide its users with the greatest possible ease whatever the support used for its consultation and with the objective of meeting the accessibility requirements of Internet users who are visually impaired or who have a disability. Internet consultation. However, despite its efforts, the company can not be held responsible for any lack of accessibility of its website.

 

5. Respect for intellectual property rights

The entire content of this website (architecture, texts, photos, illustrations and software ...) is the property of the company or its technical service providers. We draw the attention of visitors to the fact that music, photos, or particular signs may also constitute intellectual property rights.

The trademarks and logos used on this site have been registered, their reproduction constitutes an infringement.

All rights of use are reserved. In accordance with Article L.122-4 of the Intellectual Property Code any representation or reproduction not expressly authorized, in whole or in part and by any means whatsoever, would be unlawful and constitute an infringement punishable by Articles L. 335-2 and following the code of intellectual property.

6. Links

The company can provide links to other websites. These websites are independent of the company which neither publishes nor controls the sources and contents of these sites or their links with other sites.

The links to these sites do not constitute in any way an approval or validation or adhesion of the company to the content of these sites.
The company can not therefore be held responsible for the content, the products, the services, the advertising, the cookies or other elements of these sites as well as for all the damages or losses, proven or alleged, consecutive or in relation with the use of such information, services or data available on these sites.

 

7. Liability

The company, its directors or employees can not be held responsible for any damage resulting from a connection to this Site. The company reserves the right to modify, suspend or even interrupt the broadcast of all or part of this site and in particular links to other sites and / or exchanges between visitors that would be broadcast.

Visitors undertake not to voluntarily or even involuntarily introduce any virus or file of any kind that has disrupted the operation of the site; in such a case they would assume sole responsibility for it. In the spirit of respect for all, the society will continue the unscrupulous visitors to justice.

 

8. Collect of statistical information for navigation

The company draws your attention to the fact that some information that does not correspond to personal data and does not identify you can be recorded by our servers (browser used, IP address, ...).

In addition, connecting to our web server may cause our server to send a small amount of data that will be stored on your computer's disk. These are cookies that record information about the navigation of your computer on our Site (the pages you have viewed, the date and time of consultation, etc.) that we can read during your subsequent visits. Your browser contains a function allowing you to refuse cookies (terms specified on the website of the National Commission for Computing and Freedoms (CNIL)).

 

9. Evolution of the Terms

Given the possible evolution of the website, the legal provisions relating to ecommerce and technological constraints, the present general conditions may be freely modified by the company. The contractual subscription to the general conditions of sale is made at the time of the sale and then automatically takes into account the provisions of these.

 

10. Legal Location

The location of the company prevails and induces the legal location for the settlement of disputes in the commercial court of Niort.

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